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The UnionPay local 24H service hotline provides cardholders with numerous services, such as overseas transaction information, enquiries, managing situations where an ATM has taken a card and promotion information inquiries. The UnionPay Hotline service allows cardholders to use their UnionPay cards safely and easily when travelling overseas.
Overseas Service Hotline

Hong Kong

001-800-800-95516

800-967-222

Macao

0800-801

Taiwan

00-800-800-95516

00-801-863-287

Japan

0034-800-800-287

Korea

001-800-800-95516 (Korea Telecom supplier)

002-800-800-95516 (DACOM supplier only)

0079-814-800-7159

Singapore

001-800-800-95516 (landline call only)

Malaysia

1-800-813-410

Thailand

001-800-800-95516

0018-001-2066-5999

Vietnam

120-11581

Philippines

00-800-800-95516

Indonesia

001-803-442-279(INDOSAT supplier only)

007-803-011-0893(PTT Telkom supplier only)

UAE

800-044-49630

Brunei

801-4230(landline call only)