General Terms and Conditions:

1. The promotion period is from 1 January 2019 to 31 December 2019.
2. To be eligible for the Service, Cardholders are required to settle a payment of HKD250 per Airport Limousine Service Package with the UnionPay Diamond Credit Card (“Eligible Card”).
3. Cardholders are required to have accumulated retail spending of HKD3,000 or above with no more than two single transactions ("Eligible Transaction(s)") within 30 days (HKD, MOP & CNY spending will be combined for Eligible Transaction amount calculation, every CNY1 or MOP1 spent will be calculated as HKD1) prior to making a reservation for the Services. Cardholders are eligible for the Service a maximum of one time in connection with every HKD3,000 of Eligible Transaction(s). Reservation must be made not later than 5 working days in advance and not earlier than 60 days in advance. Cardholders must provide proof of Eligible Transactions at the time of reservation for the Service. No reservation shall be processed without proof of Eligible Transactions.
4. Eligible Transaction does NOT include split transaction, prepayment, deposit, cash advance, payment by installments, purchase of any cash coupon, gift voucher, prepaid, add-value service, insurance, utilities payment, membership payments, any payment service, P2P transfers, SVF wallet top-up, any unposted / cancelled / refunded / fraudulent / unauthorized transactions and transaction without original credit card sales slips or printed merchant receipts.
5. Cardholders are required to provide full names and Eligible Card numbers as appearing on the Eligible Cards, the respective contact phone numbers and the respective proof of Eligible Transactions(s) when making reservations with UnionPay Concierge, Entertainment Group (Asia) Limited (“EGAL”). Reservations shall be made via phone or email. The Service is subject to a monthly quota, availability, and implemented on a first-come-first-served basis.
6. The Service is not transferable and cannot be redeemed or exchanged for cash, other products or discounts.
7. Cardholders must be one of the travelling passengers and must present the Eligible Card during the Service.
8. Cardholders understand and accept that Intercontinental Limousine Company Limited (“Intercontinental”), and any one or more other limousine service provider(s) designated by EGAL in its reasonable discretion, are the direct suppliers of the Service (“Direct Supplier(s)”).
9. The travelling route is subject to the discretion of EGAL and Direct Supplier(s).
10. Personal data of Cardholders may be collected by EGAL and Direct Supplier(s). The use of such personal data shall be subject to the personal information collection statement of the Direct Supplier(s). UnionPay (Hong Kong) Company Limited (“UnionPay”) is not involved in any part of such data collection and usage.
11. Luggage must be safely secured in a closed trunk/luggage compartment for services to be rendered. Any booking which exceeds the maximum passenger and/or luggage capacity of the vehicle will not be accepted.  As a general reference, the luggage capacity of a 4-seater sedan is 2 standard size suitcases (22'' X 12'' X 30'') and a 6-seater MPV is a total of 4 standard size suitcases.
12. The Eligible Card issuer (“Card Company”), UnionPay, and EGAL shall bear no liability relating to, or as a result of, any aspect of the Service, including (but not limited to) quality, supply, descriptions of goods and/or services provided by the Service Providers, any false trade descriptions, misrepresentations, misstatements, omissions, unauthorised representations, unfair trade practices, or conduct in connection with the promotion or provision of the Service by the Service Providers, their employees, officers, or agents.
13. The Card Company, UnionPay, and EGAL will not be responsible for any loss of personal belongings.
14. Passengers who fail to comply with the local traffic regulations (e.g. illegal boarding on the vehicle / drop off at restricted zones) shall be liable for all penalties and legal liabilities caused to EGAL, Direct Supplier(s), respective drivers, and respective vehicle owners.  Passengers shall keep the vehicles clean and tidy during the use of the vehicle.
15. EGAL reserve the right to refuse the Service to any passenger who causes to disrupt the limousine operation or if there is any safety concern.
16. The Card Company, UnionPay, EGAL, and the Direct Supplier(s) shall not undertake any responsibility for any loss (including in relation to delays) owing to circumstances beyond the reasonable control of EGAL and the Direct Supplier(s) including without limitation inclement weather, typhoon, rainstorm, traffic jam, temporary political enforcement and rerouting.  In any such events, EGAL shall have the sole discretion to suspend the Service without accepting any responsibility for any losses or damages.
17. All scheduled Services will be suspended under the following conditions: (1) Typhoon Signal No. 8 or above or Black Rainstorm Warning is hoisted by the Hong Kong Observatory or other respective governing bodies; and (2) within 2 hours from the time Typhoon Signal No. 8 or Black Rainstorm Warning is cancelled.
18. Any injury or death caused by, or connected with in any form, any accident will be covered by the respective motor vehicle insurance policy of the Direct Supplier(s) under the local authorities. The Card Company, UnionPay, and EGAL will not assume any responsibility for any liability or damages as a result of Cardholders or other any other persons use of the Service.
19. In the event of any inconsistency between the English and Chinese version of these terms and conditions, the English version shall prevail.
20. In case of any dispute, EGAL reserves the right of final decision.
21. EGAL reserves the right to change and/or amend these terms and conditions from time to time at its sole discretion.

Airport Limousine Transfer in Hong Kong:

1. The Service includes a single ride from/to the Hong Kong International Airport to/from designated local destination that is accessible by road within Hong Kong only, excluding areas which represent conditions such as to make the Service impossible, reasonably impracticable or unsafe.  The Service is inclusive of luggage handling charges, fuel, tunnel, and bridge tolls. A surcharge of HKD100 will be charged for each ride between 00:00 to 05:59. Each ride is restricted to one destination only. A surcharge of HKD100 will be charged for each extra stop en-route to the final destination (a maximum of 2 extra stops). Any en-route stopover must be requested at the time of booking. Last minute requests will not be entertained. Whether a stop is en-route or not is subject to the EGAL’s and Direct Supplier’s decision.
2. Any amendment to the scheduled pick-up time must be made at least 8 hours in advance.
3. Cancellation must be made at least 24 hours before the scheduled pick-up time. Otherwise, 100% of the original fee (HKD600) will be charged to the Cardholders. No show will be charged and is subject to full payment of the original fee (HKD600).
4. Vehicle model used for providing the Service is subject to availability. EGAL and Direct Supplier reserve the right to replace any vehicle when necessary. For specific vehicle type request by Cardholder, an additional fee of HKD50 per trip will be charged.
5. For arrival and departure pick-up at the Cardholder’s designated time, the maximum waiting period shall be 15 minutes from the agreed pick-up time.  Subject to Cardholder’s consent and Service vehicle’s operational availability, the waiting period can be extended from the 16th  minute onwards for an additional fee of HKD200 per hour.  Less than an hour will also be counted as one hour.
6. For arrival pick-up at the airport based on the flight’s Estimated Time of Arrival (ETA), the maximum waiting period shall be 75 minutes from the flight landing time to the arrival of Cardholder at Airport Counter B01 or other location designated by EGAL or Direct Supplier, as the case may be. Subject to Cardholder’s consent and Service vehicle’s operational availability, the waiting period can be extended from the 76th minute onwards for an additional fee of HKD200 per hour. Less than an hour will also be counted as one hour.
7. For each meet & greet service at port / train and/or for extra service at airport / hotel, an additional HKD100 fee will be charged.

Airport Limousine Transfer from Hong Kong to Shenzhen Bao’an International Airport:

1. Each ride is restricted to one pick-up or drop off point only and shall be direct from Hong Kong to Shenzhen Bao’an International Airport, excluding areas which represent conditions such as to make the Service impossible, reasonably impracticable or unsafe. Such Service is subject to availability.
2. Any amendment to the scheduled pick-up time must be made at least 24 hours in advance.
3. Cancellation must be made at least 48 hours before the scheduled pick-up time.  Otherwise, 100% of the original fee (HKD1,500) will be charged to the Cardholders.  No show will be charged and is subject to full payment of the original fee (HKD1,500).
4. Other surcharges:
   • HKD300 surcharge applies during the Chinese New Year period.
   • HKD300 surcharge for request of specific vehicle type.
   • Late night service surcharge of HKD500 for transfers between 22:00 and 06:59.
   • There is a 15-minute complimentary waiting time for pick-up.

Airport Limousine Transfer in Shanghai and Beijing:

1. Price includes one single way local limousine transfer in Shanghai city areas to/from Pudong or Hongqiao airport; or Beijing city areas to/from Beijing Capital International Airport with the whole transfer completed within 2 hours or 60 kilometers, excluding areas which represent conditions such as to make the Service impossible, reasonably impracticable or unsafe. Such Service is subject to availability.
2. Any amendment to the scheduled pick-up time must be made at least 24 hours in advance.
3. Cancellation must be made at least 48 hours before the scheduled pick-up time.  Otherwise, 100% of the original fee (HKD800) will be charged to the Cardholders.  No show will be charged and is subject to full payment of the original fee (HKD800).
4. For arrival and departure pick-up at the Cardholder’s designated time, the maximum waiting period shall be 15 minutes from the agreed pick-up time.  Subject to Cardholder’s consent and Service vehicle’s operational availability, the waiting period can be extended from the 16th minute onwards for a maximum of another 60 minutes at a charged of RMB100 an hour, depending on vehicle type.  Less than an hour will also be counted as one hour.
5. For arrival pick-up at airport based on the flight’s Estimated Time of Arrival (ETA), the maximum waiting period shall be 60 minutes from the flight landing time.  Subject to Cardholder’s consent and Service vehicle’s operational availability, the waiting period can be extended from the 61st minute onwards for a maximum of another 60 minutes at a charge of RMB100 an hour, depending on vehicle type.  Less than an hour will also be counted as one hour.
6. Shall the transfer exceed 60 kilometers, additional charge of RMB8 per kilometre will be levied, depending on the vehicle type.
7. Shall the transfer exceed 2 hours, additional charge of RMB100 per hour will be levied, depending on the vehicle type.  Less than an hour will also be counted as one hour.
8. Each ride is restricted to one stop only.  A surcharge of RMB50 will be charged for each extra stop en-route within the same city district; RMB100 for each extra stop en-route at the different city district, to the final destination.  Whether a stop is en-route or not is subject to EGAL’s and Direct Supplier’s discretion.
9. 14% surcharge from the original fee will be levied if the Cardholder requests for receipt for taxation purpose.