General Terms and Conditions:

1. The spending period (“Spending Period”) for enjoying the Airport Limousine Transfer Service (“Service”) is from 15 June 2024 to 14 August 2025 (both dates inclusive). The usage period (“Usage Period”) of the Service is from 15 August 2024 to 14 August 2025 (both dates inclusive).
2. The Service applies to the UnionPay Diamond Prestige and Diamond card holders (“Cardholders”) who have achieved the target spending requirement (as set out in clause 3 below), using eligible credit cards issued by UnionPay-approved designated institutions in Hong Kong and Macau (“Eligible Cards”).
3. To enjoy the exclusive rate, Cardholders are required to achieve the target spending requirement by accumulating retail spending of HKD4,000 or more with no more than two single transactions ("Eligible Transactions") within the latest two calendar months using the same Eligible Card during the Spending Period. Cardholders are eligible for the Service a maximum of one time for every HKD4,000 of Eligible Transactions. Note: HKD, MOP, and CNY spending will be combined to calculate Eligible Transaction amounts, with every CNY1 or MOP1 spent calculated as HKD1.
4. Reservation must be made no later than 5 business days and no earlier than 2 calendar months before the Service. Cardholders must provide proof of Eligible Transactions at the time of reservation. No reservation will be processed without proof of Eligible Transactions. Each transaction proof can only be used for one trip and is non-transferable to another trip once the reservation is confirmed.
5. Cardholders can enjoy the designated Service at an exclusive rate of HKD250 per trip and are required to settle the payment with Eligible Card.
6. Eligible Transactions do NOT include split transactions, prepayments, deposits, cash advances, payments by installments, purchase of any cash coupons, gift vouchers, prepaids, add-value services, utilities payments, membership payments, any payment services, hospital / clinic payments, housing rentals, balance transfers, P2P transfers, SVF wallet top-ups, finance charges, late charges, account service charges, payments for insurance policies issued by insurance companies, tax payments, any unposted / canceled / refunded / fraudulent / unauthorized transactions and transaction without original credit card sales slips or printed merchant receipts.
7. Cardholders are required to provide full names and card numbers as they appear on the Eligible Cards, contact phone numbers, email addresses, and proof of Eligible Transactions when making reservations with UnionPay Concierge, Entertainment Group (Asia) Limited (“EGAL”).
8. The Service is subject to a monthly quota and availability, and is implemented on a first-come, first-served basis while supplies last.
9. The Service cannot be transferred, used in conjunction with other promotional offers, discounts or coupons, or exchanged for cash, other products or services.
10. Cardholders understand and accept that Intercontinental Limousine Company Limited (“Intercontinental”), King’s Limousine Company Limited (“King’s”), and any other limousine service providers designated by EGAL at its reasonable discretion, are the direct suppliers of the Service (“Direct Suppliers”).
11. The travelling route is subject to the discretion of EGAL and Direct Suppliers.
12. Personal data of Cardholders may be collected by EGAL and Direct Suppliers. The use of such personal data shall be subject to the personal information collection statement of the Direct Suppliers. UnionPay (Hong Kong) Company Limited (“UnionPay”) is not involved in any part of such data collection and usage.
13. Luggage must be safely secured in a closed trunk/luggage compartment for services to be rendered. Any booking which exceeds the maximum passenger and/or luggage capacity of the vehicle will not be accepted. As a general reference, the luggage capacity of a 4-seater sedan is 2 standard-size suitcases (22'' x 12'' x 30'') and a 6-seater MPV is a total of 4 standard-size suitcases.
14. The Card issuer (“Card Company”), UnionPay, and EGAL shall bear no liability relating to, or as a result of, any aspect of the Service, including (but not limited to) quality, supply, descriptions of goods and/or services provided by the Direct Suppliers, any false trade descriptions, misrepresentations, misstatements, omissions, unauthorized representations, unfair trade practices, or conduct in connection with the promotion or provision of the Service by the Direct Suppliers, their employees, officers, or agents.
15. The Card Company, UnionPay, and EGAL will not be responsible for any loss of personal belongings.
16. Passengers who fail to comply with the local traffic regulations (e.g. illegal boarding on the vehicle / drop off at restricted zones) shall be liable for all penalties and legal liabilities caused to EGAL, Direct Suppliers, respective drivers, and respective vehicle owners. Passengers shall keep the vehicles clean and tidy during the use of the vehicle.
17. EGAL and Direct Suppliers reserve the right to refuse the Service to any passenger who causes to disrupt the limousine operation or if there is any safety concern.
18. The Card Company, UnionPay, EGAL, and the Direct Suppliers shall not undertake any responsibility for any loss (including those related to delays) due to circumstances beyond the reasonable control of EGAL and the Direct Suppliers, including but not limited to inclement weather, typhoon, rainstorm, traffic jam, temporary political enforcement and rerouting. In any such events, EGAL shall have the sole discretion to suspend the Service without accepting any responsibility for any losses or damages.
19. All scheduled Services will be suspended under the following conditions: (1) Typhoon Signal No. 8 or above or Black Rainstorm Warning is hoisted by the Hong Kong Observatory or other respective governing bodies; and (2) within 2 hours from the time Typhoon Signal No. 8 or Black Rainstorm Warning is cancelled.
20. Any injury or death caused by, or connected with in any form, any accident will be covered by the respective motor vehicle insurance policy of the Direct Suppliers under the local authorities. The Card Company, UnionPay, and EGAL will not assume any responsibility for any liability or damages as a result of Cardholders or any other person’s use of the Service.
21. In the event of any inconsistency between the Chinese and English versions of these terms and conditions, the English version shall prevail.
22. In case of any disputes, the decision of EGAL shall be final and conclusive.
23. EGAL reserves the right to change and/or amend these terms and conditions from time to time at its sole discretion without prior notice.
24. The Service does not apply to internal employees of UnionPay (Hong Kong) Company Limited.

Airport Limousine Transfer in Hong Kong:

1. The Service includes a single ride from/to the Hong Kong International Airport to/from designated local destination that is accessible by road within Hong Kong only, excluding areas which represent conditions such as to make the Service impossible, reasonably impracticable, or unsafe. The Service is inclusive of luggage handling charges, fuel, tunnel, and bridge tolls. A surcharge of HKD100 will be charged for each ride between 00:00 to 05:59. Each ride is restricted to one destination only. A surcharge of HKD100 will be charged for each extra stop en-route to the final destination (a maximum of 1 extra stop). Any en-route stopover must be requested at the time of booking. Last minute requests will not be entertained. Whether a stop is en-route or not is subject to the EGAL’s and Direct Suppliers’ discretion.
2. Any amendment to the scheduled pick-up time must be made at least 8 hours in advance. Booking amendments are only accepted within the same month of the scheduled trip; cross-month amendments are not permitted.
3. Cancellation must be made at least 24 hours before the scheduled pick-up time. Otherwise, 100% of the original fee (HKD680) will be charged to the Cardholders. No show will be charged and is subject to full payment of the original fee (HKD680).
4. Vehicle model used for providing the Service is subject to availability. EGAL and Direct Suppliers reserve the right to replace any vehicle when necessary. For specific vehicle type request by Cardholder, an additional fee of HKD50 per trip will be charged.
5. For arrival and departure pick-up at the Cardholder’s designated time, the maximum waiting period shall be 15 minutes from the agreed pick-up time. Subject to Cardholder’s consent and Service vehicle’s operational availability, the waiting period can be extended from the 16th minute onwards for an additional fee of HKD200 per hour. Less than an hour will also be counted as one hour.
6. For arrival pick-up at the airport based on the flight’s Estimated Time of Arrival (ETA), the maximum waiting period shall be 75 minutes from the flight landing time to the arrival of Cardholder at Airport Counter B01 or another location designated by EGAL or Direct Suppliers, as the case may be. Subject to Cardholder’s consent and Service vehicle’s operational availability, the waiting period can be extended from the 76th minute onwards for an additional fee of HKD200 per hour. Less than an hour will also be counted as one hour.
7. For each meet & greet service at port / train and/or for extra service at airport / hotel, an additional HKD100 fee will be charged.

Airport Limousine Transfer between Hong Kong and Shenzhen Bao’an International Airport:

1. Each ride is restricted to one pick-up or drop-off point only and shall be direct between Hong Kong and Shenzhen Bao’an International Airport, excluding areas which represent conditions such as to make the Service impossible, reasonably impracticable, or unsafe. Such Service is subject to availability.
2. Any amendment to the scheduled pick-up time must be made at least 24 hours in advance. Booking amendments are only accepted within the same month of the scheduled trip; cross-month amendments are not permitted.
3. Cancellation must be made at least 48 hours before the scheduled pick-up time. Otherwise, 100% of the original fee (HKD1,500) will be charged to the Cardholders. No show will be charged and is subject to full payment of the original fee (HKD1,500).
4. Other surcharges:
   • HKD200 surcharge applies for pick-up/drop-off at Hong Kong Island and the Sai Kung area.
   • HKD300 surcharge applies during the Chinese New Year period.
   • HKD300 surcharge for request of specific vehicle type.
   • Late night service surcharge of HKD500 for transfers between 22:00 and 06:59.
5. For arrival and departure pick-up at the Cardholder’s designated time, the maximum waiting period shall be 15 minutes from the agreed pick-up time. Subject to Cardholder’s consent and Service vehicle’s operational availability, the waiting period can be extended from the 16th minute onwards for a maximum of another 60 minutes at a charged of HKD200 an hour, depending on vehicle type. Less than an hour will also be counted as one hour.
6. For arrival pick-up at airport based on the flight’s Estimated Time of Arrival (ETA), the maximum waiting period shall be 60 minutes from the flight landing time. Subject to Cardholder’s consent and Service vehicle’s operational availability, the waiting period can be extended from the 61st minute onwards for a maximum of another 60 minutes at a charge of HKD200 an hour, depending on vehicle type. Less than an hour will also be counted as one hour.

Airport Limousine Transfer in Shanghai and Beijing:

1. Price includes one single way local limousine transfer in Shanghai city areas to/from Shanghai Pudong or Hongqiao International Airport; or Beijing city areas to/from Beijing Capital International Airport with the whole transfer completed within 2 hours or 60 kilometers, excluding areas which represent conditions such as to make the Service impossible, reasonably impracticable, or unsafe. Such Service is subject to availability.
2. Any amendment to the scheduled pick-up time must be made at least 24 hours in advance. Booking amendments are only accepted within the same month of the scheduled trip; cross-month amendments are not permitted.
3. Cancellation must be made at least 48 hours before the scheduled pick-up time. Otherwise, 100% of the original fee (HKD800) will be charged to the Cardholders. No show will be charged and is subject to full payment of the original fee (HKD800).
4. For arrival and departure pick-up at the Cardholder’s designated time, the maximum waiting period shall be 15 minutes from the agreed pick-up time. Subject to Cardholder’s consent and Service vehicle’s operational availability, the waiting period can be extended from the 16th minute onwards for a maximum of another 60 minutes at a charged of RMB100 an hour, depending on vehicle type. Less than an hour will also be counted as one hour.
5. For arrival pick-up at airport based on the flight’s Estimated Time of Arrival (ETA), the maximum waiting period shall be 60 minutes from the flight landing time. Subject to Cardholder’s consent and Service vehicle’s operational availability, the waiting period can be extended from the 61st minute onwards for a maximum of another 60 minutes at a charge of RMB100 an hour, depending on vehicle type. Less than an hour will also be counted as one hour.
6. Shall the transfer exceed 60 kilometers, additional charge of RMB8 per kilometer will be levied, depending on the vehicle type.
7. Shall the transfer exceed 2 hours, additional charge of RMB100 per hour will be levied, depending on the vehicle type. Less than an hour will also be counted as one hour.
8. The vehicle can accommodate up to 5 passengers and has a maximum luggage capacity of 3 standard-size suitcases (22" x 12" x 30").
9. Each ride is restricted to one stop only. A surcharge of RMB50 will be charged for each extra stop en-route within the same city district; RMB100 for each extra stop en-route at the different city district, to the final destination. Whether a stop is en-route or not is subject to EGAL’s and Direct Suppliers’ discretion.
10. 14% surcharge from the original fee will be levied if the Cardholder requests for receipt for taxation purpose.