Global Medical and Travel Assistance

Service Hotline, Email, H5 Access
Country 24*7 Hotline Overseas call Email address Website
Hong Kong, China 852-2169 0108 premiumhk@unionpayintl.com NA
Macau, China 853-6262 6324 NA
Cambodia 1800-201-352 +1-408-351-0339
upi.cambodia@axa-assistance.com.cn https://upigcas.axa-assis
tance.com.cn/?region=kh
Georgia 0800-008-025 +1-408-351-2821
upi.georgia@axa-assistance.com.cn https://upigcas.axa-assis
tance.com.cn/?region=ge
Indonesia 0018-0306-5141 +1-408-351-0735
upi.indonesia@axa-assistance.com.cn https://upigcas.axa-assis
tance.com.cn/?region=id
Malaysia 1800-813-692 +1-408-351-3196
upi.malaysia@axa-assistance.com.cn https://upigcas.axa-assis
tance.com.cn/?region=my
Philippines 1800-1118-0012 (PLDT)
1800-8441-0931 (GLOBE)
+1-408-351-0766 upi.philippines@axa-assistance.com.cn https://upigcas.axa-assis
tance.com.cn/?region=ph
Portugal 800-210-324 +1-408-351-8527
upi.portugal@axa-assistance.com.cn https://upigcas.axa-assis
tance.com.cn/?region=por
Singapore 800-4922-471 +1-408-351-1676
upi.singapore@axa-assistance.com.cn https://upigcas.axa-assis
tance.com.cn/?region=sg
Thailand 1800-012-310 +1-408-351-0826
upi.thailand@axa-assistance.com.cn https://upigcas.axa-assis
tance.com.cn/?region=th
Ukraine 0800-504-228 +1-408-351-8367 upi.ukraine@axa-assistance.com.cn https://upigcas.axa-assis
tance.com.cn/?region=ukr
Vietnam 12280369 (VIETTEL)
121020176 (MOBIFONE)
12032517 (VNPT)
+1-408-351-0337 upi.vietnam@axa-assistance.com.cn https://upigcas.axa-assis
tance.com.cn/?region=vn
South Korea 080-880-0273 +1-408-351-3837 upi.korea@axa-assistance.com.cn https://upigcas.axa-assis
tance.com.cn/?region=KR
Kazakhstan 8-800-080-8247 +1-626-507-3786 upi.kazakhstan@axa-assistance.com.cn https://upigcas.axa-assis
tance.com.cn/?region=KZ
Laos 001 408 351 0217 +1-408-351-217 upi.laos@axa-assistance.com.cn https://upigcas.axa-assis
tance.com.cn/?region=LA
Myanmar 08008008046(MPT)
001-408-351-0917 (TELENOR,OREDOO,MYTEL)
+1-408-351-0917 upi.myanmar@axa-assistance.com.cn https://upigcas.axa-assis
tance.com.cn/?region=MM
Canada 1-855-920-4086 +1-604-227-6828 upi.canada@axa-assistance.com.cn https://upigcas.axa-assis
tance.com.cn/?region=CA

Note:Please dial the relevant service line number as indicated as your card issuance country.