Global Concierge
The UnionPay Concierge service is not just for the luxury traveler or the high flier. Our concierge service can be used by all cardholders to help with everyday tasks as well as assist with special requirements, including travel, entertainment, shopping and other personal needs.
  • Travel
    Consultation about vaccination requirements prior to travel
    Assistance with hotel recommendations and reservations
    Assistance with flight information and ticketing assistance
    Assistance with the rental, recommendation and reservation of luxury cars
    Overseas translation assistance
    Train or Rail Information and Ticketing Assistance
  • Entertainment
    Recommendations and reservations of golf courses
    Recommendations and reservations for dining locations
    Reservations for activities and performances
    Ticket reservations at sporting events
    Information and recommendation of SPAs, fitness centers and sports centers
  • Shopping
    Flowers and gift delivery service

Service Hotline:

Note:Please dial the relevant service line number as indicated as your card issuance country.